Orders & Shipping
Delivery times, tracking and changing an order.
How can I track my order?
Every order gets a tracking number as soon as it ships. Open Account → Orders and press Track Order, or just ask Sparkle AI 'where is my order' and it will pull up the right one.
How long does shipping take?
Delivery time depends on your country. Enter it on the product page or at checkout and you will see the available methods, the estimate and the cost before you pay.
Do you ship to my country?
SparkleSkin ships worldwide. Enter your country at checkout to see the exact methods and delivery estimate available to you.
Can I change my order after placing it?
If the order has not been packed yet, we can usually change the address or the items. Contact support as soon as possible with your order number.
Did not find it?
Ask in your own words — Sparkle AI can see your orders and your account.